Refund and cancellation policy

Merchant Center setup

If, within 30 days of submitting, Merchant Center disapproves or suspends your account at account level, we refund 100% of the fee.

No refund when: you declared untrue identity or documents, sell products Google prohibits, edited the site after handover, or the account was suspended before we started (that is an appeal case). Cancel before we send the review report: full refund. Cancel after the report is sent: no refund, except under the condition above.

Merchant Center appeal

No refund based on Google's decision. Full refund if we do not deliver the diagnosis, fix list and evidence pack as quoted. Cancel before we send the fix list: full refund; after that: no refund.

n8n workflows

Setup fee refunded if we do not deliver what was quoted. Cancel before the build starts: full deposit refunded. Cancel after the build starts: the 50% deposit is not refunded. Provider fees (hosting, AI) are paid by you directly and are not refundable by us.

Monthly maintenance never auto-renews; stopping takes effect from the next month.

How to ask, and when you are paid

Email us with the quote number. We reply within 3 business days and refund within 7 business days of agreeing, through the method you paid with.

Contact

Aurellian Selling Group LLC, 117 S Lexington Street, STE 100, Harrisonville, MO 64701, United States. Email: support@aurelliangroup.com.