Customer email replies
AI drafts replies from your own policies; easy mail goes out, hard mail (angry customers, refunds, disputes) stays as a draft and pings you on Telegram.
No software to rent, and no copy of your customers' data kept by us. n8n runs in your name with your own API keys; if you stop maintenance, the workflows keep running as built, but they may need fixes when a platform changes its API or access tokens expire.
n8n · Customer email workflow
Illustrative numbers. The real report reads your Shopify and ad platforms.
Only what actually runs in the team's stores is marked "running". The comment filter and email auto-send currently work in English; Vietnamese needs extra build and testing.
AI drafts replies from your own policies; easy mail goes out, hard mail (angry customers, refunds, disputes) stays as a draft and pings you on Telegram.
Filters spam and posts replies within your policies automatically; comments that need a human are flagged to you.
Every morning: orders, revenue, ad spend, cost per order per product, red flags. Read-only; it never touches your ads.
One feed source; price and stock always match the page.
Add-to-cart counts per product, no customer data, so ad numbers read true.
Built on request; no proven template yet.
The JSON export, yours to keep.
An error workflow that messages you on Telegram; every network step retries.
How to turn it on and off, read errors, and which accounts are connected.
Run on your real data before sign-off.
You pay providers directly: a small server (roughly 6–12 USD a month, estimate, depends on the provider) or n8n Cloud, and AI usage. 50% deposit, the rest on sign-off.
| Service | Includes | Fee |
|---|---|---|
| Template workflow | Kick-off call, build, real-data test, handover, 30 days of fixes. | 199 USD |
| Custom workflow | Built around your process; scope in the quote. | from 299 USD |
| Maintenance | Error watch, fixes when platforms change, one small tweak a month. No auto-renewal. | 49 USD/workflow/month |
n8n's licence does not let us rent out our instance. And a workflow in your name never depends on us.
Yes, custom workflows for small businesses: forms into Sheets or a CRM, automatic reports, reminders, answers from your documents. The quote states which parts we have built before and which are new.
Only in your n8n and your accounts. We keep no copy; a data-processing agreement comes with the contract.
Free, over Google Meet. Send three things first so the call gets straight to work:
Never send passwords, login codes or ID documents by message.